Shipping policy
LOCAL DELIVERY, TRAVEL & MERCHANDISE FULFILLMENT POLICY
Effective Date: August 2, 2026
The Table Corp. provides scheduled local catering delivery, corporate meal delivery, food truck service, catering stations, full-service catering, and limited merchandise fulfillment.
Most food orders are delivered locally or provided at an event location. They are not shipped as standard parcel orders.
1. INQUIRIES AND CONFIRMATION
Submitting an inquiry or receiving a preliminary website estimate does not reserve a delivery date or confirm service.
Delivery is confirmed only after The Table Corp. has:
• reviewed the service date and address;
• confirmed availability;
• verified the delivery distance and service requirements;
• issued written final pricing; and
• received any required agreement, retainer, or payment.
Website estimates do not include every possible staffing, travel, parking, venue, rental, tax, or access-related charge.
2. EVENT FOOD DELIVERY
Event Food Delivery requires a minimum food subtotal of $400 before tax.
Standard orders require at least 48 hours’ notice.
Orders for 50 or more guests, custom menus, or complex packaging require at least 72 hours’ notice.
Event Food Delivery includes standard packaging, serving utensils where applicable, and handoff of the prepared order.
Unless expressly included in the written proposal, drop-off delivery does not include on-site staffing, buffet setup, styling, serving, equipment rental, food replenishment, breakdown, or cleanup.
3. EVENT FOOD DELIVERY FEES
Delivery distance is calculated using driving mileage from The Table Corp.’s current St. Paul dispatch location to the confirmed delivery address.
Standard Event Food Delivery fees are:
• Up to 15 driving miles: $35
• 16–25 driving miles: $55
• More than 25 driving miles: $35 base delivery fee plus a custom mileage quote
The final fee is confirmed after the full address and route are reviewed.
Parking fees, tolls, restricted-access requirements, remote locations, multiple delivery points, unusually long loading distances, and other special conditions may result in additional charges. These charges will be disclosed or documented whenever reasonably possible.
4. CORPORATE MEAL PROGRAM DELIVERY
Corporate Meal Programs require at least 15 meals per delivery.
The selected recurring schedule continues until paused or changed in writing. Service begins only after The Table Corp. confirms the schedule and first delivery date.
Meal-count changes, dietary changes, skipped deliveries, and cancellations must be received by 12:00 PM Central Time at least two business days before the scheduled delivery.
Corporate delivery charges are based on the delivery address and applicable distance range. The delivery estimate and final charge are confirmed before service begins.
Applicable sales tax is separate.
5. STAFFED AND CUSTOM EVENTS
Travel, staffing, premium rentals, specialty equipment, permits, custom décor, venue expenses, bar service, parking, tolls, and other event-specific costs are not included unless expressly stated in the written proposal.
Food Truck Catering, attended Catering Stations, and Full-Service Catering require appropriate vehicle access, loading access, setup space, and any necessary venue approvals.
The client is responsible for confirming that the venue permits the selected service and equipment.
6. DELIVERY TIMES
The requested delivery time is a target time until a final delivery window is confirmed in writing.
The Table Corp. will make reasonable efforts to arrive within the confirmed delivery window. Traffic, weather, road closures, venue restrictions, parking conditions, security procedures, and other circumstances outside our reasonable control may affect arrival time.
We will make reasonable efforts to notify the client of a material delay.
7. CLIENT RESPONSIBILITIES
The client must provide:
• a complete and accurate delivery address;
• a working telephone number;
• the name and number of an on-site contact;
• accurate loading, parking, security, elevator, stair, dock, and access instructions;
• venue rules and required delivery procedures;
• notice of construction, road closures, restricted entrances, or difficult access.
The client is responsible for obtaining any venue permission, loading access, parking validation, or other authorization required for delivery or service.
Additional parking costs, tolls, extended waiting time, repeated delivery attempts, or labor caused by incomplete or inaccurate information may be added to the final invoice.
8. DELIVERY HANDOFF
A client representative must be available to receive the order during the confirmed delivery window.
At handoff, the client or authorized representative should review the delivery for obvious missing or damaged items.
After delivery and handoff, the client is responsible for maintaining safe food temperatures, protecting the food from contamination, and following any storage, reheating, holding, or service instructions provided by The Table Corp.
The Table Corp. is not responsible for deterioration or food-safety issues caused by improper handling, storage, transportation, temperature control, or service after handoff.
9. UNSUCCESSFUL DELIVERY
If no authorized person is available, the address is incorrect, or the location cannot be accessed, The Table Corp. will make reasonable efforts to contact the client.
Because prepared food is perishable, we may be unable to hold, return, or redeliver it safely.
A failed delivery caused by incorrect information, unavailable recipients, denied access, or venue restrictions does not automatically qualify for a refund. The food and delivery charges may remain due, and any approved redelivery is subject to availability and an additional delivery fee.
Food will not be left unattended unless the client has provided clear authorization and the location is reasonably safe and appropriate.
10. MERCHANDISE FULFILLMENT
Merchandise fulfillment is separate from catering delivery.
Before payment, The Table Corp. will confirm whether the merchandise order will be:
• picked up;
• delivered locally; or
• shipped by a parcel carrier.
The available method, fulfillment charge, and estimated timing will be disclosed before the merchandise order is finalized.
Carrier delivery dates are estimates and are not guaranteed by The Table Corp. When tracking information is available, it will be provided to the customer.
Please report merchandise that arrives damaged, defective, missing, or incorrect within seven days of delivery and include photographs when reasonably possible.
Catering delivery rates do not automatically apply to merchandise orders unless confirmed in writing.
11. SEVERE WEATHER AND DELIVERY CONDITIONS
The Table Corp. may delay, modify, or reschedule delivery when severe weather, dangerous road conditions, government restrictions, venue closure, or other circumstances make delivery unsafe or impracticable.
We will make reasonable efforts to communicate with the client and arrange an appropriate alternative in accordance with our Return, Refund, Cancellation & Rescheduling Policy.
12. CONTACT
The Table Corp.
Minneapolis–St. Paul Metro Area, Minnesota
Email: info@thetablecorp.com
Phone: (612) 655-4655